When choosing a Real Estate Professional, review their history!

I would like to offer you some objective information about me. In the awards section below, I am providing you with the awards and credentials that I have achieved. In addition, I have included some references from past clients. Nothing speaks more loudly than a raving fan! Call me today. I would love to add you to my list of satisfied and happy clients!

 
September 2007
 
Ian, Thank you so much for everything you did for us.  We really appreciate it.  You definetly went above and beyond our expectations.  Gratefully, Roland & Andrea Gray
 
August 2007
 
Ian, we just wanted to say thanks so much for helping us find our perfect home.  Buying a first house is a pretty big event - and you kept the whole experience stress free & fun and we really appreciate it!  We love our house & we can't wait to finally move in and call it our own.  Thanks for everything.  Karla & Matt Becigneul
 
14 May 2007
 
We are taking this opportunity to congratulate Ian Robertson on the closing of the sale and professional service he offered us during the sale of our home.
 
Prior to contacting Ian we listed our property with COMFREE and within three weeks we were dissatisfied with the requirements of utilizing this agency.  Upon contact Ian at Remax it was like a weight lifted off our shoulders as we were no longer committed to home showings, phone calls, irksome inquiries and other non productive intrusions from the public as we had experienced with Comfree.  Ian handled all details of our listing in a friendly, professioanl and capable manner and continued to inform us of all developments up until the sale of our home.  We could not be happier with services from a realtor and we heartily recommend Ian Robertson as a productive, hard working and dependable real estate agent.
 
Thanks for the GREAT job selling the house!
 
Sincerely,   A&K.
 
 
May 13, 2007
 
I have employed Ian's services for a total of three purchase/sale transactions, beginning in late 2004.
 
In all cases he and his team provided an excellent standard of advice and transaction execution.  Ian is an extremely competent real estate agent, and able to adapt his approach to the type of client.  My dealings with him were always highly structured, efficient and effective.  He demonstrates mastery of his real estate market, which enabled me to attain the best possible price.  While a consumate professional, Ian is always good-natured and has a ready sense of humour, even during the high pressur and long hours of the peak real estate season.
 
In summary, Ian is the best real estate agent that I have employed or encountered and I can recommend him in the strongest possible terms.  My only regret is that I am moving to Souther Alberta and so will not longer be able to avail myself of his services and enjoy the pleasure of his company.
 
Major Brian E. Hamilton (retired) CD, Hons. B.Sc.
 
 
Mr. Ian Robertson,
 
08 December 2006
 
On behalf of all ranks, Bravo Company 1PPCLI, I would like to formally thank you for your generous donation in support of our Company Christmas celebration.  Your spirit of giving during the holiday season has enchanced our ability to celebrate with our co-workers, family and friends. 
 
Your outstanding support of the Canadian Forces, and Bravo Company in particular, is greatly appreciated by all soldiers and their families.  As Bravo Company continues to train towards its deployment to Afghanistan in 2008, it is a significant morale boost to know what we have the support of the community.  With the contributions from individuals such as yourself, the stage has been set for a terrific night of camaraderie and fun for everyone involved.
 
We again thank you and wish all the best to you and your family during the Holiday season.
 
Sincerely,
 
R.D. Raymond
Major, Officer Commanding B Company
 
 
Hi Ian,
 
Thanks for your patience and for taking the time to show me potential homes around the city... it was much appreciate.
 
Lovelle Der
 
Ian & Connie,
 
Thank you for making the sale of our home completely  "painless"!  Your professionalism commendable, your knowledge astounding, your talent amazing and your persona unforgettable.
 
Sincerely grateful,
 
Colin & Shelly Lock
 
Ian & Staff,
 
Thank you for the wonderful job you did with marketing and selling our home, and the help in find a new one.  It was great dealing with you.
 
Pat & Frank Delurey
 
Ian & Connie,
 
Thank you for everything.  We are really enjoying our new house.  Things are coming along!
 
John & Joy Hawman
 
 
Dear Connie,
 
We just wanted to say thank you for all the things you did for us regarding the purchase of our new home.  We really appreciated that you really cared about the kind of house we were looking for.  If we ever need a realtor again, or if anyone we know needs one, you can bet you'll be getting a call!  Thanks again!
 
Janet & Anthony Tuininga
 
 
Dear Connie,

Thanks so much for your attention, support and tenacity in helping us find our new home.  We are very excited and happy - we can't wait. 

Jane & Pal Mann
 
 
Dear Ian & Connie,
 
Thank you so much for your generous donation!  This donation allowed us to provide 34 Thanksgiving Hampers to some of the needy families in St. Albert who otherwise would have gone without a Thanksgiving dinner.  We were also able to provide 10 turkeys to the St. Albert Food Bank to include with their hampers during the Thanksgiving season.  
 
I can assure you that these hampers were very much appreciated and your generosity blessed many.  It is because of the support of generous people like yourselves that we are able to help others.
 
God Bless.
 
The Salvation Army St. Albert
 
Dear Ian,
 
We would like to thank you very much for everything you did in helping us sell our property.  All your efforts were very much appreciated.
 
Niels & Betty Jensen
 
 
Connie,
 
We would like to thank you and your staff for helping us find our new home. 
 
You have made the purchase of our house so much easier and virtually stress free.  Thank you again for your efficiency and dedication.
 
Kerri-Ann & Marcel Boulanger
 
 
Ian,
 
We just wanted to say "thanks" for your great job and efficiency in selling our home!  It's been great doing business with you.
 
The Hanna's 
 
Ian,
 
We want to thank you verymuch for everything you've done for us.  All the time you spent helping us look at homes until we finally found the perfect one, is greatly appreciated!  Take care,
 
Lindsay & Joe Howdle
 
Ian,
 
Thank you for your help finding us our first home.  It has made this normally stressful experience a very pleasant one.
 
Melinda & Richard Bussieres
 
Connie and Ian,
 
Thank you so much for your patience in helping us find our perfect home!  You both acted in the most professional manner and we really felt we could trust you and your judgement.  We will definetly recommend you to our friends and would use you again.  Great job!
 
Anjum and Jean-Yves Vanier
 
Dear Ian,

Another couple of your raving fans are joining in on your website ?

Both my mother and I would like to thank you so much for all of your help in selling our home quickly? the time you took to work with us, helping us along every single step of the way really made life a lot easier.  We were so lucky to have obtained you as our Realtor ? you were recommended to us shortly after we released our first Realtor ? and to be brief: you are professionalism personified and above all you made an initially difficult time enjoyable ? you always gave 150% percent and your visits were always a joy ? you could lighten a difficult moment with your sincerity, kindness and that great sense of humour! 

Truly, Ian, if it wasn?t for you, and the contact you provided to me regarding my financing, we would have lost out on our dream condo
 
Sincerely,

Your fans

Donna Kinsella and Margaret Kinsella

 
Dear Ian,

  Nicole and I would like to thank you once again for helping us find a home in Edmonton this past May.  Despite the very difficult conditions for buyers in this market, Nicole and I feel that, because of your work, we found a home that is perfect for us.  We appreciate the time you took to work with us, and we were extremely impressed with your professionalism, your knowledge of the local market, and most of all your and  Bev's great personalized service.

Nicole and I have proudly shown our new home to our friends and relatives who have visited us and we will be sure to contact you when my employer requires us to move.

Thanks again.

Glen and Nicole Parent

Ian,

Both you and Bev have been fantastic and have provided a service beyond any other Realtor service I have seen or heard of.  Thank you for that.  I will continue to recommend you to all those I know moving to Edmonton.

Glenn Hamilton

 

Dear Ian,

Penny and I would like to take this opportunity to thank you and your team for the outstanding support and professionalism demonstrated to us during our recent house hunting trip.  As you are aware the HHT timeframe puts the member under a great deal of pressure to find and purchase a home.  Your understanding and support were instrumental in the successful purchase of our new home in Edmonton.  Throughout the entire process, Penny and I appreciated your work ethic and dedication to ensure we were presented with all that the market had to offer in our price range.

We feel that the service you provided was truly exemplary and reflects your professional approach and outstanding knowledge of the current market. We would not hesitate to recommend your services to anyone in the St. Albert/Edmonton area.

Again, thank you for an outstanding job.

Sincerely

  

Peter & Penny Handy

  

  

Dear Ian & The Robertson Home Selling Team,

Thank you so much for helping us to sell our home so quickly and at a great price; and helping us purchase our dream home!  We will wake up every day saying to ourselves "I love my house"! 

Your friendly, efficient, honest, professional way of doing business, and giving clients the personal touch is exactly why we continue to choose you whenever we have moved. 

Thanks!

Helge & Angie Schmidt & family

  

To Whom It May Concern:

The Robertson Relocation Team has provided us with outstanding Real Estate service over the past 6 years, helping us purchase 2 homes and sell another.  Because of their professionalism, cutting edge marketing and attention to detail, each service was a completely painless and enjoyable experience.  In our many transfers, we have dealt with several Real Estate agents, but the Robertson Relocation team is in our opinion, the most impressive, hassle fee, personalized service out there. Not only would we recommend them, but we also consider them friends.   

Greg & Linda Raymond

 

  

St Albert, AB
Remax Real Estate
# 7 St Anne Street
St. Albert, AB T8N 2X4

25 April 04

To Mr. Jacknisky
Broker/Owner of Re/max Real Estate

I was recently in St Albert conducting a house trip with my wife for my upcoming move back to Edmonton in July. When I was informed of my potential transfer back to Edmonton, I searched for a potential realtor. I came across a listing of full-time professional realtors who are experienced with government transfer criteria from a flyer listed as cross-country relocation. On this flyer, I came across Ian Robertson?s name and contact information.

When I established contact with Ian and requested him as my realtor for my purchase of a house he was very quick to respond and in a professional manner. Immediately upon our initial contact I received a comprehensive package of misc information on the properties in the Edmonton and St Albert area from his assistant Wilda Cooper. Periodically Wilda would keep me updated with the most current listings based on my criteria.

Upon receipt of my official posting message and establishment of my house hunting trip (HHT) dates, I re-established contact with Ian to have his guarantee that I would be dealing solely with him and not numerous realtors since I had only a very short period of 5 days to find a house. Ian, in turn gave me his guarantee and we were well prepared to contact the HHT between the period of 17-23 April 04.

When my wife, Kathy and I arrived and commenced our HHT on 18 Apr we found Ian to be extremely well prepared and very coordinal. We looked at several houses mainly in the St Albert area and a few in the north Edmonton area. We found Ian to have a very sound knowledge of the areas and a good grasp on what the properties should sell for and what would potentially be good resale properties. Upon completion of our second day of house hunting we came up with a very good list of potential house from which to choice from and put a bid on a house on 20 April.

We were informed from Ian that there was a pending offer on the house. Ian in turn was informed by the seller's realtor (Remax Realtor) that there were so many conditions on the house that the people who put the bid on the house could not possibly remove all of them in the next twenty-four hours and that we should put a bid in for the house. We took her recommendation and made an offer, which was accepted by the seller. Kathy and were very elated to have agreed upon a house which met all of our criteria and price. However, when we arrived later that night back to our hotel room we received a phone call from Ian stating that the original buyers removed all of their conditions, signed a waiver and bought the house. Needless to say my wife was extremely upset and very concerned that we may not find another house, which we could both agree upon.

Despite this setback Ian worked well into the evening of 20 April and early 21 April to find potential houses for Kathy and I to review. Essentially we were starting all over. With the environment being somewhat solemn, Ian did try to lighten the mood with a few jokes to bring up our spirits. As a result mainly due to the efforts of Ian and his assistant Wilda, we were able to find another house and purchased it prior to our departure on 23 April. It is not exactly the perfect fit the original house was but with some work will be a good purchase.

Furthermore, despite this setback and major screw up on the other Realtor's behave, Ian took the initiative to rebook our appointments with the Home Inspectors and the Lawyers. He had to draw upon a number of favors to make this happen in less than twenty-four hours.

In summary, I would like to reiterate the outstanding work and effort Ian demonstrated during the week of 17-23 April. His professional knowledge base of realty, dogged work ethic, and initiative make him a definite asset to your Remax Team. Please pass on to him our sincere appreciation for all of his work and look forward to working with him again ion the future.

Sincerely yours,

Ken F McRae, M.Sc, P. Eng, CD

  

To potential/future clients of the Ian Robertson relocation team                     

   April 28th  2003

  

    When Monika and I were looking for a realtor in the Edmonton area, we looked to Ian Robertson and his relocation team. We found Ian's name from a National realtor listing who specialized in family relocation in their respective areas. Considering that the list of realtors in the Edmonton area was endless, how did we know that we had chosen the right realtor for our needs. So we gave it a try, I checked out his web site and it was pretty impressive, all the information that we needed was there. Buying and selling options and pointers were listed as well as any question that we needed answered was there.

    Ian has a long history in real estate and he brings forth his expertise with everything that he does. We emailed Ian in order to introduce ourselves and pass on to him of our interests. We told him the criteria of the home in which we would be looking for when we were actually hunt for a house. He wasn't pressured in getting our business but followed up on occasion when some good listings became available.

    Ian/Wilda and Connie responded quickly with emailed listings and in quick time, we received a package sent via courier, with everything that anyone would possibly require about a new city (ie; maps, clubs, organizations, sites of interest, school listings, etc). Ian's quick response was very professional. Ian and his team was quick to respond to our email and later followed up with a telephone call.

    Prior to our arrival to the city of Edmonton, we were unsure as to where we wanted to live, however we did favour Saint Albert.

Ian and his team knew the city like the back of their hand. As soon as we arrived at his office on the day of our arrival from Victoria, Ian had a schedule planned out for house visits and right away we were ready for viewing. Ian knew that time was critical and couldn't be wasted. We also had to act quick because the market was starting to pick up. It wasn't long before we were in and out of over 12 houses on the first day and half that on the next day. He had a great house grading system, and was very effective. We knew we had found the house and location that we were looking for. A fine negotiator in working out the best deal possible. Ian had a great home inspector lined up, knowing that time was of the essence. All of the remaining details of closing the deal were completed with the least amount of impact on the family, so that our remaining days in Edmonton were of little stress.

    He did not tell us what we wanted to hear about a house but told us how each of the houses that he showed would fit within our family needs. He would tell a house like it was and not just promote the good things and just wait for us to figure out the not so good. This is a good business trait that is not often duplicated. He was interested in taking the time and ensuring of satisfying what we wanted as a family and not just seeking a quick sale. Even if a house in St Albert didn't work, he would have worked with us on a possible home in Fort Sask.

    Right from the beginning, to the end, Monika and I were treated with the utmost of excellent service and great business professionalism. For anyone that would be seeking a real estate team in order to solve their property buying or selling needs, I would not hesitate to recommend the fine professionals, none other than: Ian Robertson, Wilda Cooper and Connie Lausen.

   
Thanks again, Monika, Jennifer, Jessica and I look forward to the closing date of our home in Saint Albert, and becoming a part of this fine Alberta community, that Ian and his team has so well promoted.

Thank you.


 

Don and Monika Paterson

Victoria BC